Privacy Policy

Fintogo FZE

Effective Date: 30 September 2025

Fintogo FZE ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your information in compliance with UAE law.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Identification Information: Name, date of birth, passport or Emirates ID, contact details (email, phone number, address).
  • KYC Documents: Copies of official documents required for identity verification, financial records, and other related documents.
  • Contact and Communication Preferences: How you prefer to receive communication (email, phone, SMS, WhatsApp, post).
  • Usage Data: Information about how you use our website and services.

2. How We Use Your Information

We use your information to:

  • Verify your identity and process applications as required by law.
  • Provide our services, including business loans, financial advice, and related services.
  • Communicate with you via email, phone, SMS, WhatsApp, or post regarding our services, updates, and offers.
  • Comply with legal obligations under UAE laws.

3. Consent

By providing us with your personal information and KYC documents, you consent to:

  • The collection, storage, and processing of your personal data by Fintogo FZE.
  • Receiving communications from us via your provided contact methods.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Lenders, banks, financial institutions, brokers, and partners to provide the services you requested.
  • Authorized service providers who assist us in delivering services.
  • Regulatory authorities or as required by law.

All third parties receiving your data are required to use it strictly for the purpose of providing the services and in compliance with UAE data protection regulations.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or loss.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by UAE law.

7. Your Rights

Under UAE law, you have the right to:

  • Access your personal data held by us.
  • Request correction of any inaccurate or incomplete data.
  • Withdraw consent for communications (you can opt out at any time).
  • Request deletion of your personal data, subject to legal obligations.

8. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience. You may disable cookies via your browser settings.

9. Contact Us

For any questions about this Privacy Policy or your personal data, please contact us:

Fintogo FZE

Email: info@fintogo.ae

Phone: +971 565 506 483

Address: Business Centre, Sharjah Publishing City Free Zone, Sharjah, UAE